Buy Tickets on
- +49 40 357070
- International booking line
- Administrative office hours contact
- Located at main entrance hall
- Tickets can be collected 60 minutes before performance
- Valid photo ID required for ticket pickup
- Reservation name must match identification
- Adjacent parking garage available
- Street parking in surrounding Hamburg-Neustadt district
- Public parking within 500 meters
- Some disabled parking spaces near main entrance
- Designated wheelchair spaces in multiple locations
- Companion seats adjacent to wheelchair areas
- Elevator access to all performance levels
- Clear signage for accessibility routes
- Formal concert attire recommended
- No food or drinks inside concert hall
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Late entry only during appropriate breaks
- Children 6+ permitted with valid ticket
- Children under 6 generally not recommended
- Special family/youth concert programs available
- Booster seats can be requested
- Quiet, well-behaved children welcome at discretion of staff
