Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
Accessible seating is available online through Ticketmaster.com, by calling Ticketmaster phone agents or coming to the Chase Center Box Office. Interpreters are available by request and are dependent upon availability. Please call the Chase Center for further information. Interpreters need to be reserved a minimum of 10 days in advance of the show. Service dogs are allowed at the Chase Center.