- Main Box Office: (256) 533-4700
- Administrative Office: (256) 536-3375
- Available day of performance
- Must present valid photo ID
- Tickets can be picked up 1 hour before event start time
- Original confirmation or order number required
- On-site parking available
- Designated handicap parking near entrance
- Parking fees may vary by event
- Approximate 500 parking spaces
- Some events may have additional off-site parking with shuttle service
- Wheelchair accessible seating throughout venue
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- No recording devices during performances
- Professional cameras prohibited
- Age restrictions may apply to specific events
- Doors typically open 30 minutes before show time
- Children under 3 generally not permitted
- Babes-in-arms policy varies by performance
- Recommended age limits depend on event type
- Parental discretion advised for mature content shows
