- Main office: +49 211 90190
- Ticket hotline: +49 211 901910
- Located at main entrance
- Valid photo ID required
- Pickup available 1-2 hours before event
- Electronic ticket scanning available
- On-site parking garage with 3,000 spaces
- Designated handicap parking areas
- Public transportation recommended
- Adjacent street parking available
- Parking fees vary by event
- Designated wheelchair spaces
- Companion seating included
- Elevator access to multiple levels
- Accessible restrooms
- Staff assistance available
- No outside food or drinks
- Bags subject to security check
- No professional cameras without permission
- No smoking inside venue
- Valid ticket required for entry
- Children under 6 typically not admitted
- Children 6-12 require adult supervision
- Some events may have specific age restrictions
- Proof of age might be required
- Ticket pricing often varies by age
