- Main Reception: +55 (13) 3226-8000
- Event Booking: +55 (13) 3226-8050
- Located at main entrance lobby
- Open 2 hours before event start time
- Valid government-issued photo ID required
- Online ticket confirmation recommended
- Covered parking garage on-site
- Capacity for 350 vehicles
- Rates: R$25 for up to 4 hours
- Disabled parking spaces available near main entrance
- Wheelchair accessible areas in all main halls
- Designated spaces with clear sightlines
- Companion seating adjacent to accessible spaces
- Elevator access to all levels
- Professional attire recommended
- No outside food or drinks
- Photography may require special permission
- Security screening at all entrances
- Children under 12 must be accompanied by adult
- Some events may have age restrictions
- Stroller parking available
- Child-friendly facilities in select areas
